FAQ

Frequently Asked Questions (FAQ)

Welcome to the GAM Leather FAQ section. If you have a question that’s not answered below, feel free to contact us directly at gamleathers@gmail.com.

1. What products does GAM Leather offer?

We specialize in high-quality leather apparel and accessories, including duffle bags, jackets, wallets, and custom leather goods for men and women.

2. Where are your products made?

Our products are handcrafted in Pakistan using premium materials and skilled craftsmanship to ensure durability, comfort, and timeless style.

3. How do I place an order?

Simply select your desired item, choose the size and color, and click "Add to Cart." Once you’re ready, proceed to checkout and follow the steps to complete your purchase securely.

4. What payment methods do you accept?

We accept all major credit/debit cards, PayPal, Apple Pay, and Google Pay. Your payment information is always encrypted and secure.

5. Can I modify or cancel my order after placing it?

If your order hasn’t shipped yet, we’ll do our best to accommodate changes or cancellations. Please contact us within 12 hours of placing your order.

6. How long does shipping take?

  • U.S. Standard Shipping: 10–14 business days

  • U.S. Expedited Shipping: 7–10 business days

  • International Shipping: 10–21 business days (depending on location)

Processing time is 1–3 business days.

7. Do you ship internationally?

Yes, we ship worldwide. Shipping fees and delivery times vary by destination and are calculated at checkout.

8. Will I have to pay customs or import fees?

International orders may be subject to customs duties and taxes, which are the responsibility of the customer.

9. What is your return and refund policy?

We accept returns within 30 days of delivery for unused, unworn items in original condition. See our Refund Policy for full details.

10. What if I receive a damaged or incorrect item?

Please contact us within 7 days of delivery with photos of the item and packaging. We’ll arrange a replacement or refund at no cost to you.

11. How do I track my order?

You’ll receive a shipping confirmation email with a tracking number once your order ships. Use it to track your package online.

12. Do you offer custom orders?

Yes! We can create custom-sized or designed leather jackets and accessories. Reach out to us at gamleathers@gmail.com for custom order inquiries.

13. What size should I order?

Check our Size Guide on each product page. If you’re still unsure, contact us and we’ll be happy to help you find the perfect fit.

14. Is your website secure?

Absolutely. Our site uses SSL encryption to ensure your personal and payment information is protected at all times.

Need More Help?

If you didn’t find the answer you’re looking for, don’t hesitate to reach out to our support team at:

Email: gamleathers@gmail.com
Website: https://gamleather.com